Customers can access a host of services through smartphones
Alabama Power customers can now use their mobile devices to quickly and easily obtain information about their accounts and to access company services.
Customers who type alabamapower.com on their smartphone will be immediately taken to a mobile-friendly site where they can:
* View their account balance
* Report an outage or check the status of an outage
* Make payments
* Find the nearest business office.
Customers can also connect to the full website, which can be bookmarked and accessed as an application on compatible smartphones. Customers that qualify can also log in via smartphone to track their home energy usage.
“Whether it’s assisting by phone, Internet, mobile web or through social media we are always looking for new ways to communicate with our customers. The smartphone enabled website is just one more way to serve them,” said Jonathan Porter, director of Customer Services.
Of course, customers can still reach customer service 24 hours a day by dialing
1-800-245-2244. Whichever way they choose, customers are invited to connect and learn more about the variety of programs, options and information available to them through Alabama Power.
Alabama Power, a subsidiary of Atlanta-based Southern Company (NYSE:SO), provides reliable, affordable electricity to more than 1.4 million people across the state.
